One of Argentina's largest media companies, Artear creates a huge variety of programs and films, broadcast directly via 15 different channels and in turn through more than 2000 cable providers. LOYAL PRO has been working with Artear for 15 years across every area of business operations.
Fundamental to business efficiency for Artear is the ability to efficiently plan programming and advertising. Programming decisions generate a cascade of operations related to contract management, rights and usage, as well as advertising planning and invoicing. Program sales to 3rd party cable providers also require accurate billing management.
For a business such as Artear, with more than 2500 hours of programming per week, this is a hugely complex area, vital to business management and requiring a customized solution with system integration at its heart.
LOYAL PRO developed and implemented a full contract management and billing system, linked to the programming system (also developed by LOYAL PRO), calculating contractual obligations and generating invoices. This system continues to be supported by an ongoing team of LOYAL PRO staff, located within the Artear offices and alongside the client team.
Thousands of business each day rely upon immediate and accurate rating of a customer's financial situation. Whether applying for a bank loan or mortgage, buying goods online in quotas or simply signing up to a monthly telecoms package, every one of these represents a individual credit application and requires a risk assessment.
Equifax is a world leader in credit and risk assessment. The company first chose to work with Loyal PRO in 2001, selecting Loyal's Experto application as their preferred solution to offer to their own clients. Recognised for a unique logic based on end user interface, the Experto credit assessment system is now used by Equifax in 10 different countries across Latin America, handling 40 million credit requests per year in Argentina alone.
Reliability and client service are fundamental to Loyal PRO; in the case of financial services and credit management, they are absolutely invaluable to the client.
One of the leading global companies in health care, agriculture and material science, Bayer has more than 100,000 employees globally.
LOYAL PRO has worked with Bayer Latin America since 2001, developing and evolving a tailor-made CRM application for the company's field based sales force. With more than 4000 regional clients across a huge geographical area, Bayer wanted to maximize the efficiency of the ordering process, from end client to sales representative and through to production planning.
The LOYAL PRO solution has been successfully implemented and is now in use by the Bayer teams in Argentina, Chile, Uruguay, Paraguay and Bolivia. The key benefits have been a faster ordering process and improved customer service from Bayer to the end client.
In many cases, retailers effectively act as a bank, offering credit at the point of purchase. As e-commerce and mobile commerce platforms continue to develop and complexity increases, every vendor needs a system that can provide an instant credit assessment, an immediate rating of a consumer's credit status.
In the case of the retail solution developed by LOYAL PRO for Equifax, the application goes one step further. It allows the vendor to generate a personalized list of questions and criteria, specific to their business. Depending upon the responses and situation of each individual customer, the system will automatically generate an immediate credit offer, customized to that specific purchase and individual.
The LOYAL PRO solution offers retailers and customers a flexibility that accomodates individual circumstances whilst ensuring responsible credit management and minimizing risk for the retailer.
Regardless of the industry, large companies generally share common Human Resource challenges. With more than 10,000 employees in ConoSur (Southern countries of Latin America), Bayer is continuously looking to optimise and streamline HR processes and systems.
LOYAL PRO has developed a number of different collaborative applications for Bayer in recent years. Two examples include a custom deisgned recruitment process, integrated with document generation and payroll management systems, and a tailor-made application developed to monitor and manage abseentism, again linking into payroll management.
The benefit to Bayer is clear; streamlined processes that reduce complexity and costs whilst simultaneously increasing operational speed and agility.
Smartphone penetration is rapidly growing across Latin America. Frávega is a household name in Argentina, a retail business offering more than 3500 electrical products for homes, businesses and personal use.
Recognising the potential to exploit sales via smartphones, Frávega needed a alternative version of the catalogue and website, specifically designed to deliver a great user experience via smartphones.
LOYAL PRO developed and launched this new mobile commerce site for Frávega. Given the sheer number of products to be offered, this was a hugely complex project, requiring more than 700 hours of programming.
Around the world, literally millions of credit card transactions are processed each day. Whether in person, over the telephone, using mobile or e-commerce, each of these transactions requires a fast, 100% reliable payment gateway. The gateway must not only interface with the customer's bank and funds, but also apply security controls to reduce the risk of fraud. The gateway needs to enable and protect the customer, retailer and bank.
LOYAL PRO has been working for many years with Prisma Systems, for example in the design and and continuous development of the SPS Decidir payment gateway. The application interfaces with more than 20 different credit cards and also provides the infrastructure behind website systems such as "Hacetuspagos".
Customers can create an account within this website and manage a variety of household bills, either paying online with a credit card, linking direct debits to their bank account or even paying in cash. The LOYAL PRO system brings flexibility, reliability and security to both customer and vendor.
A huge global business, operating across a variety of major product categories, the success and operational efficiency of Bayer in part depends on a highly efficient purchasing system. LOYAL PRO has been working with Bayer since 2000, and in 2002 designed and delivered an automated purchasing system.
The unique tailor-made application interfaces seamlessly from production through to commercial operation, ensuring efficient stock control, ordering and purchase of a huge variety of services and materials, including technical hardware, raw materials, primary and secondary packaging.
This system is still in use today, more than ten years after its original installation. In 2004, LOYAL PRO was contracted to create and implement an additional purchasing system, in this case managing advertising, a major investment for Bayer.
LOYAL PRO has been working with the leading broadcaster Artear for over 15 years, in a series of projects that span the full breadth of business operations; programing, administration, contract and billing, human resources and sales. System integration has been fundamental to the success of this partnership.
In each new project, LOYAL PRO has developed, designed and delivered collaborative applications that absolutely link to existing systems, be they previous LOYAL PRO systems or external applications such as SAP or Oracle.
To give one example, LOYAL PRO created a user friendly programing grill to plan and manage more than 2500 hours of contents each week. The grill interfaces with production planning (studios, staff, edit suites) in addition to systems that manage advertising sales, contract management and all billing.
The work with Artear is just one example of Loyal's ability to really understand individual businesses, creating tailor-made solutions and collaborative applications that interact, making businesses simple and more efficient.